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Chatbot-based Emotion Management for Distributed Teams: A Participatory Design Study
Fueled by the pervasion of tools like Slack or Microsoft Teams, the usage of text-based communication in distributed teams has grown …
Ivo Benke
,
Michael Thomas Knierim
,
Alexander Maedche
DOI
Publisher Link
ResearchGate Link
A Taxonomy of Social Cues for Conversational Agents
Conversational agents (CAs) are software-based systems designed to interact with humans using natural language and have attracted …
Jasper Feine
,
Ulrich Gnewuch
,
Stefan Morana
,
Alexander Maedche
DOI
Publisher Link
ResearchGate Link
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