Social cue

A Taxonomy of Social Cues for Conversational Agents
Conversational agents (CAs) are software-based systems designed to interact with humans using natural language and have attracted …
Jasper Feine, Ulrich Gnewuch, Stefan Morana, Alexander Maedche
DOI Publisher Link ResearchGate Link
Faster is Not Always Better: Understanding the Effect of Dynamic Response Delays in Human-Chatbot Interaction
A key challenge in designing conversational user interfaces is to make the conversation between the user and the system feel natural …
Ulrich Gnewuch, Stefan Morana, Marc T. P. Adam, Alexander Maedche
Publisher Link ResearchGate Link