Knowledge Broker Bots in Enterprise Social Media: An Exploratory Study
Enterprise social media (ESM) platforms are a central hub for team collaboration. While they can effectively facilitate communication …
Wietske Van Osch
Constantinos K. Coursaris
Emotion-Aware Chatbots in Team Collaboration
Emotion-aware chatbots that can sense human emotions are becoming increasingly prevalent. In our research, we study how these chatbots can support team communication on collaboration platforms such as Slack and Microsoft Teams.